Frequently Asked Questions

About Gembridge

Make your purchase online and your coloured gemstone or jewellery will be verified by our experts, before FedEx ships it to you free of charge. Because you buy direct from the Trade, you must pay your own local import duties. FedEx will contact you and collect payment online before they deliver. Duties can vary from zero to 25% of the sales price depending on where you live. (www.simplyduty.com/import-calculator).

You must be a registered Trade Member to sell on Gembridge. We charge 8% sales commission. Only the most trusted suppliers of coloured gemstones pass our strict requirements (Learn more).

Gembridge is the coloured gemstone marketplace for the world. We welcome members who want to enjoy inside access to the best gem-quality gemstones by buying direct from the Trade at wholesale-plus prices. Our Members are based in over 60 countries.

Everyone can join Gembridge. Industry professionals register as Trade Members and consumers as Friends of Gembridge.

First, register as a Friend of Gembridge, and enjoy inside access to world-class, gem-quality coloured gemstones, and buy them direct from the Trade at wholesale-plus prices.

First, you register as a trade member, and then you can buy, sell and consign coloured gemstones and jewellery at wholesale prices in our Trade Market. This trade market is password-restricted to Trade Members only. You can also sell to Friends of Gembridge in our consumer market at wholesale-plus prices.

Anyone can buy from Gembridge, but only registered Trade members can sell. This helps to ensure that gemstones sold on Gembridge meet the highest international quality standards.

To help build a community of trusted people, every Member’s registration data is verified against millions of records, including watchlists for money launderers, criminals, terrorist financing, global sanctions, Politically Exposed Persons (PEPs), and adverse media. Trade Members must also be peer-reviewed before they are approved.

We are the only regulated coloured gemstone marketplace in the world, making us one of the safest and most secure places online to buy and sell gemstones and jewellery. Every Member commits to the highest levels of individual integrity, transparency and responsibility.

Account Creation

Simply go to gembridge.com/login.

HTML tutorial

Products

You must login as a Trade Member to add new listings on Gembridge. Once you are logged in, Simply visit gembridge.com/create-listing

Please contact us and we will tell you where to find your nearest accredited lab.

All Gembridge listings feature expert cataloguing and full disclosure. Why is accurate disclosure important? A stone must match its cataloguing on Gembridge or the Buyer can return it. We strongly suggest that Sellers fully and accurately disclose all details (e.g. treatments) to ensure cataloguing information matches exactly.

All coloured gemstone or jewellery shipments must be insured.

Buyers can request a physical viewing in a secure room in their local Brink’s or Malca-Amit office, paying market rates for the shipment and secure viewing room.

Yes, you can feature a themed selection of coloured gemstones on Gembridge.

We encourage Trade Members selling on Gembridge to upload reports issued by reputable labs.

Yes, we just require additional information from the consignee about their insurance, security arrangements and financial health. If additional insurance is required, Gembridge can assist.

Payments and Charges

The Seller arranges the shipment. Shipping is free.

Once a stone is sold, Gembridge immediately collects the sales price and administration fee from the Buyer. Gembridge transfers the proceeds of the sale to the Seller 72 hours after delivery, net of commissions.

Buyers pay the sale price (which includes our commission) plus a small administration fee. Shipping and insurance are free for shipments valued under US$ 50,000.

Yes, but you cannot sell the stone to another Member within 12 months.

Shipping and Returns

We prefer FedEx, unless the purchase is above US$50,000, in which case we recommend Malca-Amit.

Yes, if your purchase does not match its cataloguing, you can return it.

General Questions

Each of the 16 Gembridge Ambassadors represents a key market. Gembridge has engaged some of the world’s leading and most respected gemstone dealers to support Members in their own region, as well as growing the Gembridge business globally.

Gembridge Hubs are in New York, Los Angeles, Chattanooga, Minas Gerais, Bogota, London, Geneva, Munich, Nairobi, Beirut, Jaipur, Colombo, Bangkok, Singapore, Shanghai, and Sydney.

Yes, Gembridge is incorporated in Singapore and holds a Precious Stones and Precious Metal Dealing and Trading License. Gembridge is also regulated by Singapore’s Ministry of Law for purposes of anti-money laundering and countering the financing of terrorism, in cooperation with the Financial Action Task Force (FATF), which is leading regulatory reforms across 200 countries.

Trade Associations

We have been accepted by the leading gemstone organisations in the world, including CIBJO - The World Jewellery Confederation and International Colored Gemstone Association (ICA).

CIBJO
International Colored Gemstone Association
The National Association of Jewellers