How it Works

REGISTER WITH GEMBRIDGE

You join Gembridge by registering on our website. New members are verified through our international screening process and a Gembridge community peer review. Following approval, Gembridge will email you a username and password.

You must log in to view prices, list stones for sale and buy or consign.

HOW TO TRADE WITH TRUST™ ON GEMBRIDGE

STEP 1 
LISTING

To list a coloured gemstone on Gembridge, please log in to access our LISTING FORM. Submit a form for each item you want listed, including images, videos and lab reports, if available. You will receive a record of every listing you submit. The video below demonstrates how to add a new listing on Gembridge.

STEP 2 
SALE

A Buyer sees your stone listed on Gembridge and purchases by tapping the “PLACE THE ORDER” button. At this point, the buyer and seller are contacted by our Gembridge membership team who will personally handle the payment collection and release, verifying the stone and arranging secure shipping, if required.

STEP 3 
PAYMENT COLLECTION

Gembridge now collects and holds the proceeds of sale from the Buyer together with our 3% buyer’s commission.

STEP 4 
VERIFY STONE

We direct you to ship your sold stone to one of our Gembridge Hubs so we can inspect it and issue a verification report, which confirms that your stone matches its certificate. We charge you $50 for this critical step that ensures the Seller is shipping what has been sold, so the Buyer always gets what they paid for.

Gembridge Hubs are located in:

 

New York
Los Angeles
Chattanooga
São Paulo
Bogota
London
Geneva
Nairobi
Bahrain
Beirut
Jaipur
Colombo
Bangkok
Shanghai
Sydney

As the Seller, you choose which Gembridge Hub you want to use and which courier service you prefer to ship to us. On request, Gembridge can help arrange a courier service on your behalf (charges apply). We work with a variety of shippers including Brink’s, Brink’s service via FedEx, Malca-Amit and FedEx.

STEP 5 
SHIP TO BUYER

The Buyer arranges for the stone to be collected at the Gembridge Hub using whichever courier service they prefer. Gembridge preps and packages the stone for free. On request, Gembridge can help arrange the courier service on behalf of the Buyer (charges apply).

STEP 6 
PAYMENT RELEASE

Gembridge releases the proceeds of sale to the Seller, minus our 5% Seller’s commission and the US$50 cost of the verification report, once the stone is delivered and signed for by the Buyer. An ESCROW facility is available on request.

We look forward to you trading with trust on Gembridge. For more information, please read our more detailed HOW IT WORKS document, which you can download here:

 

 

Other points worth noting:

SECURE VIEWING AND CONSIGNMENT
With the Seller’s permission, we can easily arrange a secure viewing room in major cities all over the world. Consignment is also available for many stones listed on Gembridge, usually for up to 3 months. For details, just ask.

TRUSTED PARTNERS CAN OPT OUT OF VERIFICATION REPORTS
If a pair of Sellers and Buyers know each other, they can collectively opt out of sending stones through the Gembridge Hubs and having verification reports issued. In this scenario, the Seller and Buyer are comfortable carrying the product risks. Both parties must be agreeable to this arrangement. After the proceeds of sale are collected and held by Gembridge, the Buyer can use whichever courier service they prefer to ship the stone.

DE-LISTING A STONE
You can de-list a stone from Gembridge at no cost and sell it to a non-member of Gembridge. However, if you sell it to another Gembridge member within 12 months, you must inform us and provide details of the sale. Gembridge reserves the right to charge the relevant commission of the sale from both the Seller and Buyer.